Accessibility Statement

Greenwich Cleaner Accessibility Statement

Greenwich Cleaner is committed to providing a website and service experience that is accessible and usable for as many people as possible in the Greenwich area. We aim to support customers and visitors with a wide range of abilities, including people who use assistive technologies, those with visual or hearing impairments, and those who rely on keyboard navigation or other alternative input methods.

Our Accessibility Commitment

We are working towards complying with the Web Content Accessibility Guidelines WCAG 2.1 Level AA across the Greenwich Cleaner website. These internationally recognised guidelines explain how to make web content more accessible to people with disabilities and more user-friendly for everyone. Our goal is to offer clear information about our cleaning services in Greenwich, simple booking processes, and easy ways to contact us for support.

Accessibility is an ongoing process, and we regularly review our content and design so that customers in the Greenwich Cleaner service area can access information in a way that suits their needs. When we add new pages or features, we aim to build them with accessibility in mind from the start.

Measures to Support Accessibility

To improve accessibility for visitors in the Greenwich Cleaner area and beyond, we have taken the following measures on our website and online booking tools:

We use a clean layout with clear headings, consistent navigation, and straightforward language to help everyone find cleaning information quickly and easily. Text is written with good contrast against the background, where possible, to help customers with low vision or colour sensitivity. We avoid relying only on colour to convey important information about Greenwich Cleaner services, pricing, or availability.

Screen Reader Support

The Greenwich Cleaner website is designed to be compatible with modern screen readers. We aim to provide meaningful page titles, logical heading structures, and descriptive labels so that people using screen readers can understand and navigate our content. Images that are important to understanding our cleaning services are given alternative text where possible so screen reader users receive equivalent information.

We also aim to ensure that the reading order of pages is logical and that interactive elements such as buttons and form fields are announced clearly. This helps users who rely on audio feedback to complete tasks such as requesting a quote, booking a Greenwich Cleaner visit, or adjusting service options.

Keyboard Navigation

Our website is intended to be usable without a mouse. People who navigate by keyboard can move through menus, forms, and other features using standard keys such as Tab, Shift plus Tab, Enter, and the arrow keys. We aim to provide a clear visual focus indicator so it is easy to see which element is selected when navigating via keyboard.

Forms and booking steps are structured in a logical order, supporting customers who prefer or require keyboard-based navigation when exploring cleaning services in Greenwich or making a booking request.

Ongoing Improvements and Compatibility

We test the Greenwich Cleaner website on a range of modern browsers and devices to support an accessible experience in the local area and beyond. As technology, guidelines, and user needs evolve, we plan updates to improve performance, usability, and accessibility. When we make changes, we aim to keep the site stable and predictable so that assistive technology users can continue to rely on familiar navigation patterns.

Contact for Accessibility Requests

If you experience any difficulty using the Greenwich Cleaner website, cannot access certain information, or need our cleaning service details in a different format, we encourage you to contact us. Please describe the page, feature, or information you were trying to use, the type of device or browser you were using, and if applicable, any assistive technology in use. This helps us understand the issue and work towards a solution.

We will review all accessibility requests and feedback carefully and aim to respond in a timely manner. Where possible, we will provide the information you need about Greenwich Cleaner services in an accessible way and use your feedback to guide future improvements.